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Frequent questions & answers

FAQs

Here you will find the answers to the most frequently asked questions.

 

  • Where are we?
  • What type of material do you accept?

      L’ORFEBRE, S.A accepts:

    • Gold Mine
    • Jewellery
    • Currencies / Coins
    • Granules
    • Scrap Gold

      • The metals we accept are: gold and silver.

  • Which are the systems used to analyze the purity of the metals?

    • L’ORFEBRE, S.A. uses a cupellation system. We also have a modern X-Ray Fluorescent equipment to verify the initial analyses or to compare them.

  • How can I open an account at L’ORFEBRE, S.A.?
    • To start working with us please call: +376 885 252

      or visit our website. We will give you all the instructions to follow. You can also fill out our inquiry form and we will contact you as soon as possible.
      Fill our document "Dealer Application Form" (Application for account opening). This document, duly completed, it will be necessary to start the process of opening an account with our Refinery.
      Once completed and in our possession, our Department of Compliance will ask for a series of documents of your business in order to verify the Compliance according to national and international regulations.